
Problem Possible cause Remedy
Residual heat indicator does not
come on.
The zone is not hot because it op-
erated only for a short time.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
You cannot activate the outer ring. Activate the inner ring first.
There is a dark area on the
multiple zone.
It is normal that there is a dark area
on the multiple zone.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates. Deactivate the hob and activate it
again.
comes on.
The Child Safety Device or the Lock
function operates.
Refer to "Daily use" chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the electri-
cal supply for some time. Discon-
nect the fuse from the electrical sys-
tem of the house. Connect it again.
If comes on again, speak to an
Authorised Service Centre.
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period. The
instructions about the Service Centre and conditions of
guarantee are in the guarantee booklet.
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